Specific to orders which include Ticket Protection – Refund Requests/Claims should be filed with Aegis. Tickets are non-refundable and this coverage may protect the purchaser in certain instances such as injuries, illness (incl. COVID), involuntary job loss, extreme weather, breakdown or theft of your vehicle, military duty, and more.
Full details are included in the Event Ticket Protection Description of Coverage for the purchaser’s resident state. For orders using a payment plan, tickets must be paid in full in order to file a ticket protection claim. Abandoned payment plans shall NOT be eligible for Ticket Protection coverage and any fees associated with payments plans (including ticket protection fees) shall NOT be refunded under any circumstances.
Ticket Protection coverage may also include parking and other event-related items that have been added to your order. Event Ticket Protection is offered and sold by Aegis General Insurance Agency. and underwritten by the following: In Alaska, Florida, Hawaii, Kentucky, and Michigan by Generali U.S. Branch, New York, NY; NAIC #11231. In California by Applied Assurance Company, Omaha, NE; NAIC #21962. In Connecticut, Maine, and Oklahoma by Pennsylvania Insurance Company, Omaha, NE; NAIC #21962. In all other states by Continental Indemnity Company, Omaha, NE; NAIC #28258.
Terms and exclusions (incl. for pre-existing conditions) apply. By clicking Yes during the check out process, you authorized Eventim/See Tickets to charge your card on behalf of Aegis General Insurance Insurance for the Event Ticket Protection Plan. Please click here for additional information.